Privacy Policy
Effective Date: September 21, 2025
Mobile Information Sharing and Privacy Guidelines
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors in support services, such as customer service, messaging providers, aggregators, or compliance platforms, is permitted strictly for operational and service delivery purposes.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
1. Introduction
Simpatico (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit:
(put your appointment booking link)
and any related websites, forms, events, or services (collectively, the “Site” and “Services”).
By accessing or using our Site, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
2. Information We Collect
A. Personal Information You Provide
We collect personal information that you voluntarily provide, including:
Full name
Email address
Phone number
Date of birth
Gender and relationship preferences
City and state
Lifestyle and compatibility preferences
Payment information (when applicable)
Any other information submitted through forms, consultations, or applications
B. Automatically Collected Information (Derivative Data)
When you visit our Site, we may automatically collect:
IP address
Browser type
Device information
Operating system
Access times
Pages viewed
Referring website
This data helps us improve performance and user experience.
C. Financial Information
If you purchase services, payment details (such as credit card information) are securely processed through third-party payment providers.
We do not store full credit card numbers on our servers.
D. SMS and Mobile Information
If you opt in to receive SMS communications:
We collect your mobile phone number
We store your opt-in consent
We track message interactions for service-related purposes
SMS communications may include:
Scheduling confirmations
Appointment reminders
Reschedule notifications
Service-related updates
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties except:
Messaging service providers
Aggregators
Compliance platforms required to deliver SMS services
3. SMS Opt-In Details
Users opt in by submitting their contact information through forms on our landing pages.
A required checkbox is presented clearly stating that by checking the box, the user consents to receive messages regarding:
Appointment scheduling
Appointment reminders
Rescheduling notifications
SMS messages are sent only after explicit consent is obtained.
You may opt out at any time by replying STOP.
4. How We Use Your Information
We use your information to:
Provide matchmaking and relationship services
Schedule consultations and appointments
Communicate regarding services
Process payments
Improve our platform and services
Send transactional and service-related messages
Maintain security and prevent fraud
Comply with legal obligations
We do not sell your personal data.
5. How We Share Information
We may share information with:
Service providers (hosting, CRM, payment processors)
Customer support platforms
SMS and communication providers
Legal authorities if required by law
We do not sell, rent, or trade your personal information.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and improve our website, analyze usage, and support communication services.
These technologies may collect:
IP address
Device and browser information
Pages visited
Interaction data
Tracking data may be used to measure the performance of messaging campaigns and website activity.
Cookies and tracking technologies are not used to initiate SMS communications without explicit consent.
You may disable cookies through your browser settings.
All data is handled in accordance with applicable privacy, data protection, and A2P messaging regulations.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary to:
Provide services
Comply with legal requirements
Resolve disputes
Enforce agreements
You may request deletion at any time by contacting us.
9. Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion
Opt out of marketing communications
Withdraw consent
To exercise these rights, contact:
10. Do-Not-Track Signals
Some browsers offer Do-Not-Track (DNT) signals. We respect applicable DNT regulations where legally required.
11. California Privacy Rights (CCPA)
If you are a California resident, you may request:
Disclosure of categories of personal information collected
Deletion of personal data
Confirmation that your data is not sold
12. Children’s Privacy & Age Restriction
Our services are intended for individuals 18 years or older.
We do not knowingly collect or solicit personal information from:
Children under 13 (COPPA compliance)
Individuals under 18
If we become aware that we have inadvertently received such information, we will take immediate steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Continued use of our Services constitutes acceptance of changes.
14. Contact Us
Simpatico
7966 Joshua Tree Lane, Jacksonville Florida 32256